Skip to main content
Asahii Dental clinic
+84 928 888 121
Book a visit

Asahii Dental Clinic

Privacy policy

Last updated:

1. About us

Asahii Dental Clinic (Nha Khoa Asahii) (“we”, “our” or “us”) operates a modern dental clinic and a customer relationship management (CRM) system. Our mission is to deliver personalised, technology-enabled dental care while protecting your privacy.

Channels and integrations: the clinic’s CRM system; Meta (Facebook) – messaging and login (if enabled); Zalo OA – messaging; Google Workspace – email/calendar (optional).

2. Information we collect

  • Patient and customer data: name, phone, email and appointment details submitted via forms or at reception.
  • Health and treatment data: limited medical information necessary for dental care (e.g. treatment notes, X-ray results).
  • Interaction data: messages and enquiries via our website, Zalo OA, Facebook Messenger or other channels you use.
  • Technical data: IP address, device/browser information and analytics cookies to improve performance and security.
  • Integration data: data shared through third-party platforms you authorise (Meta, Zalo, Google).

We do not sell or rent personal information.

3. How we use information

  • Provide and manage dental services and appointments.
  • Send reminders, aftercare instructions and service updates.
  • Operate and improve our CRM and online experience.
  • Enable third-party integrations with your consent.
  • Comply with legal, accounting and healthcare requirements.

4. Sharing and disclosure

  • Care team: licensed professionals within Asahii Dental Clinic.
  • Service providers: hosting, security, analytics and communication vendors under contract.
  • Integration partners: Meta, Zalo OA, Google – when you interact through their systems.
  • Legal: when required by applicable law or a competent authority.

5. Legal basis (GDPR, where applicable)

  • Contract: to deliver the services and appointments you request.
  • Consent: for messaging, marketing and third-party integrations.
  • Legitimate interests: to secure, maintain and improve our services.
  • Legal obligation: to meet regulatory and record-keeping requirements.

6. Data retention

We retain personal data only as long as necessary to provide services, comply with legal obligations and maintain business continuity. You may request deletion at any time by emailing [email protected].

7. Your rights

  • Access, correct or update your information.
  • Request deletion (the “right to be forgotten”).
  • Withdraw consent for marketing and integrations.
  • Request a copy of your data. We respond to verified requests within 30 days.

8. Security

We use encryption in transit (HTTPS), role-based access, logging and regular backups to safeguard data. No method of transmission or storage is 100% secure, but we continuously improve our controls.

9. Cookies and tracking

We use essential cookies to operate the site and analytics cookies to understand how it is used and improve performance. You can manage cookies in your browser settings. This site also remembers your language choice in your browser’s local storage; it is never sent to us.

10. Third-party links and integrations

When you connect or communicate via third-party platforms (e.g. Facebook, Zalo, Google), their privacy policies apply in addition to ours. We are not responsible for their independent practices.

11. International transfers

If data is processed outside your country, we use appropriate safeguards (such as contractual clauses) to protect your information in accordance with applicable laws.

12. Children’s privacy

We provide clinical services to minors with parental or guardian consent. Online accounts for children are not created without appropriate authorisation.

13. Changes to this policy

We may update this policy as we add features or to meet legal requirements. Updates will be posted here with a revised “Last updated” date.

14. Contact us

If you have questions or requests about this policy or your data, please contact: